Search
Close this search box.

Privacy Policy

We respect your privacy.

This policy outlines the information we will collect, and what we will do with it. By using our website, you are agreeing to this policy.

We will collect your name, address, phone number, e-mail, and other personal information only as you give it to us (i.e. by creating an account or by contacting us). You can update your information by logging into your account or contacting us at customerservice@steadypower.com. If you create an account, products that you viewed on our site will be connected to your account for your convenience. We will store and use your personal information to help us better serve you as our customer – making it more convenient for you to place orders, shipping your order, contacting you about an order, etc. If you use a credit card with your account, your credit card information may be attached to your account for easier and faster future purchases. We will not physically retain your credit card information.  If you sign up for our newsletter, you will receive our newsletter until you cancel via e-mail.

We will not give or sell your personal information to any outside company or third party. We may (and you authorize us to) share your personal information with police or other government officials as deemed appropriate or necessary by us in connection with any criminal investigation.

To help us improve our website and serve our customers better, we may also collect non-personal information including the link that brought you to our site, your Internet browser, your computer’s IP address, etc. This information is not connected to your personal information.

No internet usage is 100% secure, and we cannot guarantee the security of your information. However, we take strong measures to protect your privacy and the security of your information, including:

  • SSL encryption through VeriSign.
  • securing our internal systems against third-party access or interference.
  • requiring our employees who receive the information to safeguard and protect the information.
  • limiting access to your information to only those employees who need it to perform the services we provide to you.

We may make updates to this Privacy Policy periodically without notification. Please refer to this page when necessary to check for updates.

If you have any questions about our privacy policy, or feel we are not abiding by this policy, please contact us at customerservice@steadypower.com.